Residential Services
The home has the capacity to accommodate up to 25 residents. The duration of the stay for residents varies from case to case. It may range from 6 months to several years. The Director of the Home and her staff holds case reviews fortnightly.

Half yearly reviews are held with parents, guardians or referring parties to assess the progress of each resident. Residents are taught basic self-help and housekeeping skills to prepare them for re-integration with the family or for independent living. They are also supported in their academic studies and personal development.

Student Care Centre
Most of the children come from single-parent low-income families. Residents from the Children's Home and a few children from double-parent families who are pupils of Canossian schools within the Eduplex make up the remaining student population making use of the service. The service is open to both boys and girls. Children using the service are mainly females and come from Canossian schools as well as neighbourhood government schools. Educational levels range from Kindergarten through Secondary Four. The majority of the children are between the ages of 6 to 12 years.